Regular minivan boarding
Regular minivan seats are first come, first served. There is no online seat reservation. Arrive before departure because boarding stops when the vehicle is full.
Luggage
Space is limited. For private trips, list every suitcase, carry-on, stroller, box, wheelchair, or other large item. For the regular minivan, call or message ahead if you have large or unusual items.
Schedule changes and private trip cancellation
For regular minivan service, call or check WeChat if you need to confirm a schedule change. Private trip cancellation, deposit, waiting-time, toll, parking, and overnight rules should be confirmed when the quote is accepted.
Accessibility and mobility equipment
Tell the business what assistance or equipment is needed. A medical diagnosis is not required. Vehicle fit is reviewed before a private trip is confirmed.
Common questions
Can I reserve a seat on the regular minivan?
No. Regular minivan service is first come, first served.
How do I book an airport or private ride?
Send the private ride form with your pickup, destination, date, passengers, and luggage. The trip is confirmed only after the business responds.
Can I call or text instead?
Yes. Call 929-789-0009 or text 267-777-1255 for schedule questions or to discuss a trip.
Do private rides have a fixed online price?
No. The business reviews the route, time, luggage, tolls, parking, and other trip details before giving a price.